Assistant Registrar

Job Summary:

The Assistant Registrar is responsible for assisting the Registrar in the overall management of the Registrar’s Office, ensuring the accuracy, integrity, and confidentiality of student academic records, and providing exceptional customer service to students, faculty, and staff.

Key Responsibilities:

Student Records Management
1. Assist in the maintenance and management of student academic records, including transcripts, diplomas, and grades.
2. Ensure the accuracy, integrity, and confidentiality of student records.
3. Develop and implement policies and procedures for student records management.

Registration and Enrollment
1. Assist in the planning and implementation of registration and enrollment processes.
2. Coordinate with faculty and staff to ensure accurate and timely course scheduling.
3. Resolve registration and enrollment issues for students.

Degree Verification and Certification
1. Verify student degree requirements and certify completion of degrees.
2. Coordinate with faculty and staff to ensure accurate and timely degree certification.
3. Resolve degree verification and certification issues for students.

Compliance and Reporting
1. Ensure compliance with federal, state, and institutional regulations and policies related to student records and registration.
2. Prepare and submit reports to internal and external stakeholders, including IPEDS, NSC, and other regulatory agencies.

Customer Service and Communication
1. Provide exceptional customer service to students, faculty, and staff.
2. Communicate effectively with students, faculty, and staff regarding registration, enrollment, and student records.
3. Develop and implement communication plans to inform students, faculty, and staff of important deadlines, policies, and procedures.

Requirements:

1. Bachelor’s Degree in Higher Education Administration or Related Field: A bachelor’s degree in higher education administration or a related field.
2. Experience in Registrar’s Office or Related Field: Experience working in a registrar’s office or a related field, such as admissions or student affairs.
3. Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills.
4. Ability to Maintain Confidentiality: Ability to maintain confidentiality and handle sensitive student records.

Preferred Qualifications:

1. Master’s Degree in Higher Education Administration or Related Field: A master’s degree in higher education administration or a related field.
2. Experience with Student Information Systems: Experience with student information systems, such as Banner or PeopleSoft.
3. Certification in Registrar’s Office Administration: Certification in registrar’s office administration, such as the Certified Registrar (CR) or the Certified Associate Registrar (CAR).
4. Bilingual or Multilingual: Ability to communicate in multiple languages.

What We Offer:

1. Competitive Salary: A competitive salary commensurate with experience.
2. Benefits: A comprehensive benefits package, including health insurance and retirement plans.
3. Professional Development: Opportunities for professional development and growth.
4. Dynamic Work Environment: A dynamic and collaborative work environment.